Cancellation Policy
At SupBuy, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:
Cancellation Timeframe
- Within 24 Hours: Orders can be canceled within 24 hours of placing the order.
- After 24 Hours: Orders may be processed, prepared for shipping, or production may have started for custom orders, making cancellation not always possible.
Cancellation Process
To cancel an order, please contact us via the email or phone listed on our company support page.
Provide your order number and request for cancellation.
Refund Method
Canceled orders will be refunded to the original payment method.
Please allow up to 3 business days for the refund to be processed.