Fulfillment Policies

Delivery Policy

At SupBuy, we strive to deliver your orders promptly and efficiently. Below are the details of our delivery policy:

Shipping Methods

  • We offer standard shipping via regular parcel services such as UPS, USPS, and LTL for larger shipments.
  • Expedited shipping options are available upon request.

Delivery Timeframes

  • Standard shipping typically takes 3-7 business days.
  • Expedited shipping options vary, and estimated delivery times will be provided at checkout for items that are in stock and ready to ship.

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. Shipping costs will be displayed at checkout before you finalize your purchase.

If your orders are too heavy or large for standard shipping, we will provide an LTL freight estimate to help you save on shipping costs

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email if tracking is available.
  • You can track your order status through our website or the carrier's website using the provided tracking number.

International Shipping

Currently, we only ship within the United States. We do not offer international shipping at this time.

Production Time

Some vendors sell products that require production after ordering. We will keep you updated on the production timeline.